Data deletion instructions

DATA DELETE INSTRUCTIONS

Your data protection and privacy

Under the General Data Protection Regulation (GDPR) and our commitment to protecting your privacy, you have several important rights regarding the processing of your personal data.

Your rights under the GDPR

  • The right to know - what data we process about you
  • Right to access data - receive a copy of your data
  • Right to rectification - to correct incorrect or inaccurate data
  • Right to erasure - request the deletion of your data ("right to be forgotten")
  • Right to restrict processing - to restrict the use of certain data
  • Right to object - to object to certain data processing practices

How to request deletion of your data

If you would like us to delete your personal data from our system, please follow these steps:

  1. Write us an email at: info@kamok.lt
  2. Please specify the subject: "Data deletion request"
  3. Include information: your first name, last name, and the email address associated with your account
  4. Verify your identity: Additional information may be required to verify your identity

What data will be deleted?

Upon your request, we will delete the following data:

  • Your account information (name, surname, email)
  • Order history and information
  • Contact details
  • Delivery addresses
  • Login details
  • Other personal data relating to you

Important information

Some data may be retained due to legal obligations:

  • Retention of accounting and tax records in accordance with the laws of the Republic of Lithuania (usually 10 years)
  • Invoice and payment records
  • Data required for resolving legal disputes
  • Data required for guarantees and returns

Response deadline

We will respond to your request and delete the data within 30 days of receiving your request. You will receive a confirmation email when the data has been deleted.

Other rights

Data Export: If you would like to receive a copy of your data, please email us with the subject "Data Export Request". We will send you your data in a machine-readable format (CSV or JSON).

Data Correction: If you notice that your data is incorrect or inaccurate, you can correct it by logging into your account or by contacting us.

Do you have any questions?

If you have any questions about data processing, deletion or your rights, please contact us:

E-mail: info@kamok.lt Phone: +370 60383079 Working hours: Mon-Fri 9:00-17:00 Shop: KamOk

We answer all questions within 24 hours on business days.