Legal notice
LEGAL NOTICE
Store: KamOk
Website: https://www.kamok.lt
Business information
Small partnership “Kamok”
Company code: 307658331
VAT number: LT100020272719
Address: Geležinkelio g. 18-2, Lentvaris, LT-25117, Trakai district municipality, Lithuania
Phone: +370 673 91444
Email: info@kamok.lt
Website: www.kamok.lt
Working hours: Monday–Friday, 9:00–17:00
About KamOk
KamOk.lt is an online store operating in Lithuania and offering products for the home, renovation, garden, pets, household and everyday needs. Customers place orders online, and products are prepared and dispatched according to supplier stock and available delivery options.
Our goal is clear, friendly and reliable service. If a customer cannot find the right product or is uncertain about a choice, they may contact us by email or telephone. We will help check the available information and suggest a suitable option.
Business model
KamOk.lt is an online retail store operating through the Shopify platform. Products are sold to consumers and businesses and are sourced from suppliers, distributors and other lawful sales channels.
Availability, stock, delivery times and prices may change. Information about a particular product may therefore be checked again before an order is dispatched. If a supplier can no longer supply an ordered product, the customer will be offered an alternative or a refund.
Intellectual property
All trademarks, logos, manufacturer names, product names and photographs referred to on the website belong to their respective owners and are used solely for product identification and information purposes.
KamOk does not own every trademark displayed on the website. Selling a manufacturer’s products does not mean that KamOk is that manufacturer’s official or exclusive representative unless this is expressly stated in a separate agreement or document.
Product information
We aim to keep product descriptions, photographs, technical specifications, prices and stock information as accurate as possible. Information may nevertheless be updated, and supplier data may change or contain inaccuracies.
If you notice an error or need to confirm a product’s properties, compatibility, dimensions or delivery conditions, please contact us before purchasing.
Responsibility and product quality
KamOk is responsible for the quality, delivery and return of the products it sells and for customer service in accordance with the laws of the Republic of Lithuania and the European Union.
If you receive a defective, damaged or incorrect product, contact us as soon as possible at info@kamok.lt or +370 673 91444. We will investigate and offer an appropriate solution, such as replacement, repair, an alternative or a refund under the applicable rules.
KamOk is not responsible for delays caused by courier or parcel-locker operators, an incorrect delivery address or contact details supplied by the buyer, circumstances outside the store’s reasonable control, or supplier stock changes before a product has been dispatched.
Delivery and returns
Delivery conditions, indicative times and available delivery methods are described in the Shipping Policy.
Conditions for returns, exchanges and refunds are described in the Refund Policy.
Privacy and personal data
Customers’ personal data are processed in accordance with the Privacy Policy and the General Data Protection Regulation (GDPR).
Cookies
The website uses cookies to support correct operation, improve the browsing experience and analyse visitor traffic. Further information is provided in the Privacy Policy.
Payment security
Payments are processed through secure payment systems. Available methods may include payment cards, Apple Pay, Google Pay, Shop Pay and other methods activated on the Shopify platform.
KamOk does not store customers’ payment-card details. Payment processing is performed by secure payment-service providers.
Relationship with Shopify
KamOk.lt operates on the Shopify platform, which provides technological infrastructure, website hosting and payment-processing solutions.
Shopify is not responsible for the quality, delivery or return of products sold by KamOk or for KamOk customer service. Purchases are made directly from Small partnership “Kamok”.
Dispute resolution
We first seek to resolve disputes amicably through direct communication with the customer. If no agreement can be reached, a consumer may contact the State Consumer Rights Protection Authority: www.vvtat.lt.
EU consumer dispute-resolution information: https://ec.europa.eu/consumers/odr
Contact for disputes: info@kamok.lt, +370 673 91444.
Applicable law
This legal notice, purchase conditions and dispute resolution are governed by the laws of the Republic of Lithuania and the European Union, including consumer-protection, e-commerce and personal-data-protection requirements.
Additional information
For questions about this legal notice, products, delivery or returns, contact Small partnership “Kamok” at info@kamok.lt or +370 673 91444. Working hours: Monday–Friday, 9:00–17:00.