Privacy Policy

Small partnership “Kamok”, company code 307658331, VAT number LT100020272719, address Geležinkelio g. 18-2, Lentvaris, LT-25117, Trakai district municipality, Lithuania, phone +370 673 91444, email info@kamok.lt, website www.kamok.lt (the KamOk brand), operates this store and website, including the related information, content, features, tools, products and services, in order to provide customers with a carefully managed shopping experience (the “Services”). KamOk uses Shopify to provide the Services.

This Privacy Policy explains how we collect, use and disclose your personal data when you visit or use the Services, make a purchase or other transaction, or otherwise communicate with us. If there is a conflict between the Terms of Service and this Privacy Policy concerning the collection, processing or disclosure of personal data, this Privacy Policy applies.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read it and understand how your information is collected, used and disclosed.

Personal data we collect or process

“Personal data” means information that identifies you or another person, or that can reasonably be linked to you or another person. It does not include anonymous information or information that has been de-identified so that it cannot reasonably identify or be linked to you.

Depending on how you use the Services, where you live and what applicable law permits or requires, we may collect or process the following categories of personal data, including information derived from them:

• Contact information: name, surname, address, billing address, delivery address, telephone number and email address.
• Financial information: credit-card, debit-card and financial-account numbers, payment-card and financial-account information, transaction information, payment method, payment confirmation and other payment information.
• Account information: username, password, security questions, preferences and settings.
• Transaction information: products you view, add to a cart or wish list, purchase, return, exchange or cancel, and previous transactions.
• Communications with us: information provided when contacting us, for example a customer-service request.
• Device information: information about your device, browser or network connection, IP address and other unique identifiers.
• Usage information: information about how and when you interact with or browse the Services.

Sources of personal data

We may collect personal data:

• Directly from you, including when you create an account, visit or use the Services, communicate with us or otherwise provide personal data.
• Automatically through the Services, including from your device when you use our products or services or visit our websites, and through cookies and similar technologies.
• From service providers, including providers that enable technology or collect and process personal data on our behalf.
• From partners and other third parties.

How we use personal data

Depending on how you interact with us and which Services you use, we may use personal data for the following purposes:

• Providing, personalising and improving the Services. This includes performing our contract with you, processing payments and orders, remembering preferences and products of interest, sending account-related notifications, completing purchases, returns, exchanges and other transactions, creating and managing accounts, arranging shipping, facilitating returns and exchanges, enabling reviews and creating a more personalised shopping experience, including product recommendations related to purchases.
• Marketing and advertising. We may send marketing, advertising and promotional communications by email, text message or post and show online advertising in the Services or on other websites, including advertising based on products previously purchased or added to a cart and other activity in the Services, subject to applicable consent and opt-out requirements.
• Security and fraud prevention. We use personal data to authenticate accounts, provide a secure payment and shopping experience, and detect, investigate or respond to potentially fraudulent, illegal, unsafe or malicious activity. You are responsible for keeping account credentials secure and should not share your username, password or other access details.
• Communication and customer service. We use personal data to respond to enquiries, provide customer support, deliver effective services and maintain our business relationship with you.
• Legal purposes. We use personal data to comply with law and legal process, respond to requests from law-enforcement or public authorities, handle or participate in civil claims, potential or actual litigation and other legal proceedings, and enforce or investigate possible breaches of our terms or policies.

How we disclose personal data

We may disclose personal data to third parties for lawful purposes and in accordance with this Privacy Policy, including:

• to Shopify, suppliers and other service providers that perform services on our behalf, such as IT management, payment processing, data analysis, customer service, cloud storage, order fulfilment and shipping;
• to business and marketing partners so that we can provide marketing services and advertise, including personalised advertising supported by Shopify based on online activity across merchants and websites. Such partners process information under their own privacy notices. Depending on where you live, you may have the right to opt out of sharing for targeted advertising or marketing based on cross-site activity;
• when you direct, request or otherwise consent to disclosure, for example for product delivery or through social-media widgets and sign-in integrations;
• to our affiliates or within our corporate group;
• in connection with a business transaction such as a merger or insolvency, to comply with legal obligations, respond to subpoenas, warrants or similar requests, enforce terms or policies, and protect the Services, our rights and the rights of users or others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal data about access to and use of the Services in order to provide and improve them. Information submitted through the Services will be transmitted to and shared with Shopify and with third parties that may be located in countries other than your country of residence.

We also use certain enhanced Shopify features to protect, develop and improve our business. These features may use data derived from your interaction with our store, other merchants and Shopify. In such circumstances Shopify may be responsible for processing personal data, including responding to requests to exercise rights concerning its use of the data.

For more information, see the Shopify Consumer Privacy Policy. Depending on where you live, you may also exercise certain rights through the Shopify Privacy Portal.

Third-party websites and links

The Services may link to websites or online platforms operated by third parties. When following links to sites that we do not own or control, review their privacy and security policies and other terms. We do not guarantee and are not responsible for the privacy, security, accuracy, completeness or reliability of such websites.

Information posted in public or semi-public areas, including on third-party social-media platforms, may be visible to other users. Including a link does not by itself mean that we endorse the platform, its content or its owner or operator unless expressly stated in the Services.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal data from children who have not reached the age of majority in their jurisdiction. A parent or guardian of a child who has provided personal data may contact us using the details below and request deletion.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell”, as those terms are defined by applicable law, personal data of persons under 16 years of age.

Data security and retention

No security measures are perfect or impenetrable, and we cannot guarantee absolute security. Information sent to us may be insecure while in transit. Do not use insecure channels to send sensitive or confidential information.

How long we retain personal data depends on factors such as whether it is needed to manage an account, provide Services, comply with legal obligations, resolve disputes or enforce contracts and policies.

Your rights and choices

Depending on where you live, you may have some or all of the rights below. These rights are not absolute, may apply only in certain circumstances and may be refused where permitted by law.

• Right of access or to know: you may request access to personal data we hold about you.
• Right to deletion: you may request deletion of personal data we hold.
• Right to correction: you may request correction of inaccurate personal data.
• Right to data portability: in certain circumstances and subject to exceptions, you may request a copy of personal data and ask us to transfer it to a third party.
• Managing communication preferences: you can unsubscribe from promotional emails using the unsubscribe option in those emails. We may still send non-promotional messages, for example about an account or order.

If you live in the United Kingdom or European Economic Area, subject to local exceptions and limitations, you may also have:

• the right to object and restrict processing: you may ask us to stop or limit processing for certain purposes;
• the right to withdraw consent: where processing is based on consent, you may withdraw it. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

You may exercise rights through the methods described in the Services or by contacting us using the details below. Information about rights relating to data processed by Shopify is available at https://privacy.shopify.com/en.

We will not discriminate against you for exercising a right. We may need to verify identity before fulfilling a request. Where permitted by law, you may appoint an authorised agent. We may require evidence of authorisation and may ask you to verify your identity directly. We will respond within the time required by applicable law.

Complaints

If you have a complaint about our processing of personal data, contact us using the details below. Depending on where you live, you may have the right to appeal our decision or complain to your local data-protection authority. A list of EEA supervisory authorities is available from the European Data Protection Board.

International transfers

We may transfer, store and process personal data outside your country of residence.

When transferring personal data outside the European Economic Area or United Kingdom, we use recognised safeguards such as the European Commission’s Standard Contractual Clauses or equivalent mechanisms approved by the competent UK authority, unless the destination country has been recognised as providing an adequate level of protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or for operational, legal or regulatory reasons. We will publish the updated policy on this website, update the “Last updated” date where applicable and provide any notice required by law.

Contact information

Small partnership “Kamok”
Company code: 307658331
VAT number: LT100020272719
Address: Geležinkelio g. 18-2, Lentvaris, LT-25117, Trakai district municipality, Lithuania
Phone: +370 673 91444
Email: info@kamok.lt
Website: www.kamok.lt